At Prillus, we are always striving to do the best for our customers .. so when we see a company do the best for us, it is noticed and appreciated. Recently we had an outage in our email and internet accounts. It did not last long, and as far as we knew it could have been anything. The next day we received an email from GoDaddy explaining the outage and taking full responsibility for the problem and any time that was lost. They even offered a one month credit for all of our active websites. Seeing a large company like GoDaddy admit that they made a mistake and take the initiative to correct it and retain customers is rare. We believe that all businesses should have a similar set of core values, and this is someone that we model our business and values after.
A quote from the email reflects the sincerity of the apology:
"We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced."
Thank you GoDaddy for being a company that we can all look to as an example of what we strive to be!
Thursday, September 20, 2012
Thursday, August 2, 2012
Innovation or Imitation?
The battle between Apple and Samsung kicks off in the US this week ... Both companies are sueing eachother for patent violations. The outcome could change what phones and tablets the companies are allowed to sell. Check out this picture for an example of the "imitation" being described .. Then follow the link below for details about this trial.
Apple vs. Samsung
Apple vs. Samsung
Tuesday, June 19, 2012
What is Innovation?
What is innovation? Are inventions a flash of brilliance or the result of hard work and incremental improvement? This article is a fun, quick read of some household names and the history of their inventions that changed our lives.
History's Greatest Inventions
Tuesday, April 24, 2012
Tuesday, March 20, 2012
Wednesday, February 29, 2012
Who invented Leap Year?
Every four years there is an extra day .. called "leap day", but do you know why??? Follow the link below for the history of Leap Year and who invented it!
Thursday, January 26, 2012
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